Frequently Asked Questions
Everything you need to know about our premium island-inspired gear.
What is the core technology behind your pickleball paddles?
Our paddles feature a T700 Raw Carbon Fiber face and a high-density polypropylene honeycomb core, designed to provide the perfect balance of island power and precision control.
How long does shipping take within the islands and to the mainland?
Orders within Hawaii typically arrive in 2-3 business days. For the US mainland, standard shipping takes 5-7 business days via USPS or FedEx.
What is your return policy for paddles?
We offer a 30-day play-test guarantee. If you aren't completely satisfied with your paddle's performance, you can return it for a full refund, provided it shows no signs of structural damage.
Do you offer local pickup in Honolulu?
Yes! You can select 'Local Pickup' at checkout to collect your gear from our Honolulu warehouse and skip the shipping fees.
How do I maintain my carbon fiber paddle face?
To keep your grit and spin at peak performance, we recommend using a specialized rubber paddle eraser to remove ball fibers and debris after every few sessions.
Do your products come with a warranty?
All Honolulu Pickleball Company paddles are covered by a 6-month limited warranty against manufacturer defects and core delamination.